Question

A salesperson (in this case it’s a guy, but that is not the point) has been calling you every few weeks for m-o-n-t-h-s trying to sell your business a service that might prove helpful and cost effective. You’ve looked into the service once before a few years ago and determined at that time that the savings were not sufficient to warrant the possible upheaval to the business to switch out what you’re currently doing. You’ve mentioned this to the salesperson at every interval, you express a general reluctance to talk about it more, but they persist, going on and on about technology upgrades and really, “we can save your business hundreds a year.”

Just one meeting, no more than 30 minutes, they ask.

Finally, you agree to a meeting. Times are tight and savings are harder and harder to come by. Maybe the service and technology is much improved since your last look-see. It's worth 30-40 minutes of your time on a relatively light day.

You schedule and confirm a meeting for Friday, May 9th at 1:30 in the afternoon.

1:30 no show. 2:30 no show. At 3:15 the salesperson calls, “Hey, it’s been an incredibly hectic day. I know we were supposed to get together earlier, anyway we still can? I just thought I'd give that courtesy call to see if we can meet today or re-schedule for next week."

My question isn’t whether you’d let the salesperson come on by (I didn't because I was leaving the office earlier than 5 and the rest of the afternoon was already booked). My question is: would you ever re-schedule?